Privacy Policy

JQ Premium LLC ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you contact us, request a quote, or use our services.

Information We Collect

• Name, phone number, email address, and service address when you request a quote, book an appointment, or contact us
• Details about the service you're requesting

How We Use Your Information

• To provide quotes, schedule appointments, and deliver window cleaning and related services
• To send you appointment confirmations, reminders, and service-related text messages and emails
• To follow up on service requests and, with your consent, ask for feedback or reviews after a completed job

Text Messaging

By providing your phone number, you may receive text messages related to your service request or appointment, including confirmations, reminders, and follow-ups. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP, or get help by replying HELP.

Your phone number is added to our text messaging system only after you verbally agree to receive texts during a phone call with our team, or otherwise provide consent when requesting a quote or scheduling service.

No mobile information, including opt-in consent or phone numbers collected for text messaging, will be shared with third parties or affiliates for any purpose, including marketing and promotional purposes. Your information is used solely to provide and improve our services to you.

Data Retention & Security

We retain your information only as long as necessary to provide our services and maintain business records, and we take reasonable steps to protect it from unauthorized access.

Contact Us

Questions about this Privacy Policy can be directed to [email protected] or (908) 800-3891.