Privacy Policy

JQ Premium LLC ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you contact us, request a quote, or use our services.

Information We Collect

• Name, phone number, email address, and service address when you request a quote, book an appointment, or contact us
• Details about the service you're requesting

How We Use Your Information

• To provide quotes, schedule appointments, and deliver window cleaning and related services
• To send you appointment confirmations, reminders, and service-related text messages and emails
• To follow up on service requests and, with your consent, ask for feedback or reviews after a completed job

Text Messaging

By providing your phone number, you may receive text messages related to your service request or appointment, including confirmations, reminders, and follow-ups. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP, or get help by replying HELP.

Your phone number is added to our text messaging system only after you verbally agree to receive texts during a phone call with our team, or otherwise provide consent when requesting a quote or scheduling service.

No mobile information, including opt-in consent or phone numbers collected for text messaging, will be shared with third parties or affiliates for any purpose, including marketing and promotional purposes. Your information is used solely to provide and improve our services to you.

Cookies and Tracking Technologies

This website uses cookies and similar tracking technologies to operate site features and to understand how visitors use the site. The technologies currently in use include:

• GoHighLevel platform tracking, which supports website and form functionality and records visitor session and marketing-attribution data.
• A Meta (Facebook) advertising pixel, which helps us measure the performance of our Meta advertising campaigns. Data collected through this pixel is shared with Meta in accordance with Meta's own privacy policy.
• Cloudflare performance monitoring, which measures page load speed and site reliability.

You can manage or disable cookies through your browser settings at any time. Disabling certain cookies may limit some website functionality. These website cookies and tracking technologies are separate from the SMS/text messaging opt-in data described in the Text Messaging section above, which is never shared with third parties.

Data Retention & Security

We retain your information only as long as necessary to provide our services and maintain business records, and we take reasonable steps to protect it from unauthorized access.

Contact Us

Questions about this Privacy Policy can be directed to [email protected] or (908) 800-3891.